Our Approach


In preparing a custom-made project plan, we design and optimise drawings, create full specification for production companies and check transport possibilities to ensure a seamless supply chain.


Once a client order is placed and the project is confirmed, we send the order to the relevant production companies. A transport plan is then organised with our logistic partners, as well as container loadings and the required documents if needed. Small orders are collected in our warehouse and transported to the right delivery addresses, while we may also be able to deliver standard pre-insulated pipes and fittings from our stock.


We conduct a rigorous non-destructive testing regime to prove our integrity and compliance with customer needs, as well as with ISO certification and a lot of our production companies meets the environmental requirements of 14001: 1998.


Exclusively for construction projects, we can offer VCA* certified installation of pipes (adjusting, welding and post-insulation), or if desired, organise assembly instructions and support your on-site team.


Once our products are installed, we offer a full commissioning service either in person or remotely to assist the site team. This ensures products are fitted correctly and ensure optimum performance for the lifetime of the system.

Service & Maintenance

Our dedicated after-sales service includes keeping in regular contact with clients and providing expert maintenance assistance to resolve any severe equipment issues.